Business management is the comprehensive process of leading, organizing, and controlling an organization’s resources and activities to achieve its strategic goals. It involves various functional areas such as finance, marketing, operations, and human resources, requiring managers to possess both hard skills (like financial acumen and problem-solving) and soft skills (including leadership, communication, and strategic thinking). The ultimate aim of business management is to drive organizational success by making effective decisions and fostering efficiency.
Management System Implementation
The implementation of a properly configurated management system is crucial for any business as it ensures sustainability and profitability by providing a framework for achieving and sustaining operational and business objectives through continuous improvement.
A proper management system ensures efficient resource utilization, enhanced compliance, risk mitigation, and ultimately improve customer satisfaction and, as a result, the business’s reputation.
We walk the full road with our clients, from development thru implementation and facilitation of certification with the relevant certification bodies.
ISO Management System Implementation
Compliance and proof of compliance with a variety of international standards that guide the quality and value of the products and services of businesses are non-negotiables demanded by the public and the clients served. In addition, the way business is done with elements such as employee occupational health and safety, care for the environment, social responsibility, and sustainability under continuous scrutiny.
By ongoing engagements with the relevant standard-setting bodies, we assist our clients with the development and implementation of management systems aligned to a variety of international standards. These include the core standards, ISO 9001 for Quality Management, ISO 14001 for Environmental Management and ISO 45001 for Health and Safety Management.
ERP and CRM Management System Implementation
A CRM (Customer Relationship Management) system is software designed to manage your business’s interactions with current and potential customers. It helps your business streamline processes, improve customer relationships, and ultimately drive sales and revenue. CRM systems store and manage customer data, track interactions, and provide insights to improve customer experiences.
An Enterprise Resource Planning (ERP) management system is a software solution that integrates various business processes into a unified system. It helps businesses manage and streamline core business functions like finance, HR, manufacturing, supply chain, and more by automating tasks, integrating data, and providing a centralized platform for information. Essentially, it acts as a central nervous system for your business, optimizing efficiency and providing valuable insights through a single source of truth.
There are numerous Cloud-hosted Software as a Service (SaaS) system on the market. Aptitude Media can assist you to select, implement and support the correct application for your business
We follow a 4-phase implementation period to implement a Management System for your business:
Human Resource Management
Our online HR consulting focuses on advising businesses on managing their human capital and optimizing HR functions. This includes areas like recruitment, training, employee and industrial relations, performance management, and compliance. We help businesses address specific HR challenges, develop effective strategies, and improve overall HR operations.
Business owners using our Clicketology HR Service offering, reap multiple benefits such as:
Our HR Services include:
To enquire about our Clicketology HR Services, please select the service you are interested in and we will be in contact:
Information Management Services
Clickety is a division of Aptitude Media that focuses on assisting our clients with their Information Management and Social Media Security requirements.
Information management (IM) is the process of collecting, storing, organizing, and distributing information within your business or for a specific purpose. It encompasses the systems, policies, and procedures used to manage information throughout its lifecycle, from creation to disposal. Effective information management ensures that the right information is available to the right people at the right time, supporting informed decision-making and operational efficiency.
Our IM consulting service encompasses elements such as:
Business owners using our Clickety Information Management service offering, reap benefits such as:
To enquire about our Clickety IM Services, please select the service you are interested in and we will be in contact:
Social Media Security
Social media security refers to the measures individuals and organizations take to protect their accounts, data, and privacy on social media platforms. This includes safeguarding personal information, preventing unauthorized access, and mitigating risks like phishing attacks and identity theft.
Aptitude Media 